About CCCline :
CCCline is a telephone counselling service that provides emotional support and guidance to people facing challenges in their lives. Its primary purpose is to enable people to cope with crisis and assist them to get back on their feet. We also aim to build resilience in people to enable them to deal with future challenges.
CCCline is an initiative by theCCC Foundation in partnership with the National Institute for Mental Health (NIMH) Angoda in Sri Lanka, Lifeline International and Lifeline Hobart, Australia.
The Guiding Principles of CCCline :
The guiding principles of the CCCline (or Triple C line) are based on courage, compassion and commitment. These values live in all of us and play an important role in how we care for ourselves as well as others. Most times they come into play automatically and at other times it takes a concerted effort to cultivate these attributes and put them to good use.
We acquire courage, compassion and commitment through experiences we encounter in our life. The strength of these attributes makes a difference in the way we perceive ourselves and others and gives us the ability to lead a rich and fulfilling life.
By getting in touch with our inner strengths, managing and overcoming difficulties becomes much easier. We believe that people have the capacity to overcome difficulties if they are given support to find their own solutions. The CCCline is about encouraging people to rediscover for themselves their inner courage, compassion and commitment.
The CCCline believes that it takes :
“Courage to seek assistance”
When things are looking up and doubt is not clouding our mind, it’s much easier to move forward and lead a happy life. However, when things are down and our self-esteem is low, it’s a challenge to see the road ahead and find ways to get through it. In most cases we like to think we are “ok” and can manage alone. In this state of mind it takes an enormous amount of wisdom and courage to admit to needing assistance.
“Compassion to value life”
They say the greatest love of all is in loving yourself. Compassion is about empathy and caring for others as well as yourself. This can be difficult for those who are going through depression and don’t feel good about themselves. Self-compassion is the turning point in valuing life.
“Commitment to see it through”
Focus and perseverance is vital in being committed to the goals we set out to achieve. These two things can be hard to come by when you face a situation that you feel is hopeless. A little support and guidance may be all that is required to ensure staying committed to improving your wellbeing.
CCCline Vision,Purpose and Values :
| Our Vision | Building Bridges of Hope – we are committed to providing people with resources that enable them to discover their inner strengths and to overcome difficulties in their lives. |
| Our Purpose | To provide an accessible and confidential telephone counselling service to enhance the emotional wellbeing of all Sri Lankans in need. |
| Our Guiding Principles | Courage Compassion Commitment |
| Our Values | Conscience – To do the right thing at all times. Collaboration – To respect differences and work together for the common good of all. Competence – To strive for excellence and continuous improvement in everything we do. Communication – To be professional, friendly and respect the confidentiality of all. Confidence – To believe in ourselves and assist others to find their way. Cultivate – To develop resilience in ourselves and in those we assist. Caring – To provide unconditional support for all. |
“The health of a nation is not judged by the number of able bodies,but on the number of able minds” – Jetha Devapura, Founder & Chairman, CCC Foundation Inc.”
